Case Studies

[Media Contacts]


Washington State Hotels
GreenRubino
(206) 447 4747
Kirsten Bell / Kristin Riefflin
kirstenb [at] greenrubino.com / kristinr [at] greenrubino.com

Bardessono, Napa Valley, CA
Arieff Communications
(415) 956 9417
Adrienne Arieff / Jason Mitchell
aa [at] arieff.com / jason [at] arieff.com

Click here to view

Hospitality Technology - January 2011
MTM's Woodmark Hotel First to Install
PAR Springer-Miller Systems, Inc. and MTM Luxury Lodging aim to drive hotel web reservations with integrated booking engine...

 

Click here to view

PAR Springer-Miller Case Study – March 2010
MTM Luxury Lodging’s De-Dupe Summit
Your most valuable asset is your guest history data. Over the course of time, many properties discover that their database has become unruly with many duplicate guest records. MTM Luxury Lodging recently addressed this problem head-on, on an enterprise scale.

 

Technically Speaking

Technically Speaking - February 2009
Tech Keeps MTM On Top

The details of how MTM Luxury Lodging uses the latest technologies to provide guests with a first rate hotel experience.

 

MTM

Case Study - November 2008
Hotel Group Earns ‘Most Innovative’ Distinction while Keeping Costs, Staff Low (PDF 600 KB)

At Hotel 1000 in downtown Seattle, your room is already set at your preferred temperature. A painting by your favorite artist is displayed on the wall. And you can relax with high-definition TV and digital surround sound.

 

Virtuoso Logo

Hospitality Upgrade - Fall 2008
Following the Yellow Brick Road (PDF 5.7 MB)

When I last wrote on selecting and implementing systems eight years ago (“Perils and Pitfalls of the ‘Puter Path”), I looked at the many things that can go wrong with the whole knotty problem. Every challenge listed there was a reality, but this time around it seemed kinder to take a more optimistic and positive approach. Instead of checking off all the ways we fifi nd to shoot ourselves in the foot, let’s talk about the key steps that make things go as smoothly as possible.